Allianz Insurance

Allianz China General Insurance Company Ltd. Portal

Individual & family

Enterprise

Risk Control Solution

Hotline 800-830-8009
Hotline 400-886-6014
Allianz Global
Allianz Global

Affordable International Healthcare Solutions for you and your family

 

 

Allianz China General Insurance Company Ltd. offers solutions of international health insurance for you and your family. Our products are flexible, complete and offered via a service that is fast, personal and totally reliable. A selection of core plans are outlined below. These plans can be supplemented by a choice of Out-patient, Dental, Maternity and Health and Well-being plans. Our international healthcare plans are offered in partnership with our sister company Allianz Worldwide Care.



Diamond Plus   Diamond Prime   Diamond Care
Maximum plan benefit
18,900,000
  Maximum plan benefit
9,450,000
  Maximum plan benefit
4,200,000
         
Private room
In-patient/Day-care
Medical evacuation
Oncology
Repatriation plan
  Private room
In-patient/Day-care
Medical evacuation
Oncology
Repatriation plan
  Semi-private room
In-patient/Day-care
Medical evacuation
Oncology
Repatriation plan
Optional:
Maternity plan
Outpatient plan
Dental plan
Health and wellbeing
  Optional:
Outpatient plan
Dental plan
Health and wellbeing
 
  Optional:
Outpatient plan
Dental plan
Health and wellbeing
 
Expat Health Insurance Brochure

Want to know more? Contact Christina, your dedicated sales advisor for a quote and download the brochure to discover the best match for you from our range of international healthcare plans designed for international and local individuals and families in China.

         
Christina Wang
Sales Advisor

christina.wang@allianzhealth.cn

From inside mainland China: 400 886 6014
From outside mainland China: +86 21 604 24601



Reasons to choose Allianz Worldwide Care


         
Freedom to choose your preferred doctors and hospitals   Cashless access to hospital treatment where possible   Exceptional cover for chronic and congenital conditions



Members Area

Please find below the forms you need to claim and other useful services provided under your international healthcare insurance:

Find a medical provider

International medical insurance treatment providersIf you need to find a medical provider in your country or abroad, you can access our convenient Medical Provider directory. Please click here to search for a medical provider in a specific country, region or city. Please note that the Medical Provider directory is handled by our partner, Allianz Worldwide Care.  For further information on accessing medical providers, please refer to the Medical Provider FAQ (Frequently Asked Questions regarding medical providers.pdf) that is available for download from the attachment area at the bottom of this page.

Forms

Treatment Guarantee Form: Treatment Guarantee is required in advance of all in-patient and some out-patient treatments, as indicated by the notes 1 and 2 in your Table of Benefits. If you require any of these treatments, please download and complete the Treatment Guarantee Form (Treatment Guarantee Form_Allianz IHP.pdf) from the attachment area at the bottom of this page and return it to us. Following approval, cover can be guaranteed and, where possible, we will arrange to settle your bill directly with the hospital.

48 hour medical insurance claims processingClaim Form: Whenever your medical provider confirms to you that your treatment can’t be offered on a direct settlement basis, you will need to pay your bill directly to your medical provider and then claim back the costs from us. In order to claim for your reimbursement, please download the Claim Form (Claim Form_Allianz IHP.pdf) from the attachment area at the bottom of this page, then complete and return it to us. Please note that reimbursements are subject to your plan’s benefit limits and terms.

Helpline

24 hour helpline for cover queries and medical assistanceFor assistance with medical emergencies or day-to-day queries, please contact us:

From inside mainland China: 400 8866014
From outside mainland China: + 86 21 60424601

Fax: (+ 86) 21 60424688
Email: client.services@allianzhealth.cn

Online Services

Online access to policy documents and moreYou can access our secure Online Services by clicking here. Via Online Services you can download key policy documents, check remaining benefit limits, confirm the status of your claims and view claims-related correspondence. Please note that Online Services are provided by our partner, Allianz Worldwide Care.

 

 

Providers Area

 

 

Member verification

If you need to confirm your patient’s cover with us, please click here and log in to our Online Services (this service is provided on our behalf by Allianz Worldwide Care). For any queries relating to your access to Online Services, please contact: provider.services@allianzhealth.cn

If you wish to contact us in relation to member verification, policy status, or cover confirmation, please call our Helpline:

From inside mainland China: 400 8866014
From outside mainland China: + 86 21 60424601

Member’s forms

Please browse the attachment title area below to find all forms needed to request pre-authorisation for a medical treatment or to claim back any medical cost.

Joining our provider network

Medical providers who wish to join our medical network can contact us at provider.services@allianzhealth.cn
 

 

All content, material and information included in this website are only provided for reference and promotional purposes. The binding terms and conditions of our insurance products are described in the policy documentation officially issued to clients.

 

 

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