Allianz Insurance

Allianz China General Insurance Company Ltd. Portal

Individual & family

Enterprise

Risk Control Solution

Hotline 800-830-8009
Hotline 800-830-8009
Allianz Global
Allianz Global

International Healthcare Solutions for Businesses and Corporate Groups

 

 

Allianz China General Insurance Company Ltd. offers solutions of international health insurance for your employees and their dependants, wherever they are in the world.

 

You are offered a selection of Core Plans, covering a wide range of in-patient and day-care treatments as well as other benefits such as medical evacuation, local ambulance and nursing at home. These Core Plans can be supplemented by a choice of Out-patient, Dental and Repatriation Plans. You can also choose your preferred geographical area of cover. This gives you the flexibility to select your combination of healthcare benefits and geographical region, making sure you get the cover that matches your particular needs.

 

Our international healthcare plans are offered in partnership with our sister company Allianz Worldwide Care, an Allianz Group’s company providing health, life and disability insurance solutions on a global scale. Allianz Worldwide Care handles the administration of the policy service outside mainland China.

 



Table of benefits
To view and compare the health benefits we offer under each international healthcare plan, please download our promotional Table of Benefits from the attachment title area at the bottom of this page.

Benefit Guide
To know more about the terms and conditions of our international healthcare plan, please download our promotional Employee Benefit Guide from the attachment title area at the bottom of this page.

Sales Support
For further information or to discuss the international healthcare cover for your employees, please contact us:

From inside mainland China: 400 8866014
From outside mainland China: + 86 21 60424601

Fax: (+ 86) 21 60424688
Email: sales@allianzhealth.cn



Members Area

Forms you need to claim for your healthcare benefits and more.

Find a medical provider
If you need to find a medical provider in your country or abroad, you can access our convenient Medical Provider directory. Please click here to search for a medical provider in a specific country, region or city. Please note that the Medical Provider directory is handled by our partner, Allianz Worldwide Care, our TPA for the administration of your policy service outside mainland China.

Treatment Guarantee Form
Treatment Guarantee is required in advance of all in-patient and some out-patient treatments, as indicated by the notes 1 and 2 in your Table of Benefits. If you require any of these treatments, please download and complete the Treatment Guarantee Form from the attachment title area at the bottom of this page and return it to us. Following approval, cover can be guaranteed and, where possible, we will arrange to settle your bill directly with the hospital.

Claim Form
For out-patient or dental treatment, you will need to pay your bill directly to your medical provider. You can then claim back the costs from us, subject to your benefit limits. Please download and complete the Claim Form from the attachment title area at the bottom of this page and return it to us to claim back your medical expenses.

Helpline
For assistance with medical emergencies or day-to-day queries, please contact us:

From inside mainland China: 400 8866014
From outside mainland China: + 86 21 60424601

Fax: (+ 86) 21 60424688
Email: client.services@allianzhealth.cn

Online Services
If your company has requested this facility, you can access our secure Online Services by clicking here. Via Online Services you can download key policy documents, check remaining benefit limits, confirm the status of your claims and view claims-related correspondence. Please note that Online Services are provided by our partner, Allianz Worldwide Care.



Providers Area


Member verification
If you need to confirm your patient’s cover with us, please click here and log in to our Online Services (this service is provided on our behalf by Allianz Worldwide Care). For any queries relating to your access to Online Services, please contact: provider.services@allianzhealth.cn

If you wish to contact us in relation to member verification, policy status, or cover confirmation, please call our Helpline:

From inside mainland China: 400 8866014
From outside mainland China: + 86 21 60424601

Member’s forms
Please browse the attachment title area below to find all forms needed to request pre-authorisation for a medical treatment or to claim back any medical cost.

Joining our provider network
Medical providers who wish to join our medical network can contact us at provider.services@allianzhealth.cn

 

All content, material and information included in this website are only provided for reference and promotional purposes. The binding terms and conditions of our insurance products are described in the policy documentation officially issued to clients.

 

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